Thank you for choosing The Wonder Club! Our classes, programs, and private events require advance planning, staffing, supplies, and reserved space. Please review the policies below before registering or booking.

We understand that plans sometimes change and will always do our best to communicate clearly and fairly.

 

Classes, Clubs & Special Events

Registration reserves your participant’s space and allows us to purchase supplies and prepare for each class or event.

• Cancellations made 7 or more days before the start of a class, club, or special event may be eligible for a refund, less a 25% cancellation fee.

• Cancellations made less than 7 days before the start date are non-refundable.

• Once a multi-week class or club has begun, registration is non-refundable.

• Missed classes or events due to illness, travel, scheduling conflicts, or other personal circumstances are not eligible for refunds or prorated tuition.

• In the case of an emergency or exceptional circumstance, please reach out. While a refund or credit cannot be guaranteed, we are happy to review the situation individually.

If The Wonder Club cancels a class or event and we are unable to offer a replacement or rescheduled date, affected families will receive an appropriate refund or credit.

 

Wonder Paths

Wonder Paths enrollment reserves a limited space within a small learning group and involves ongoing staffing, planning, materials, and program expenses.

Families wishing to withdraw from Wonder Paths must provide two weeks’ written notice by emailing hello@thewonderclubhub.com.

• The two-week notice period begins on the date written notice is received.

• Tuition remains due for the full two-week notice period, whether or not the student attends during that time.

• The student’s official withdrawal date is the end of the required two-week notice period.

• If tuition has already been paid for dates extending beyond the official withdrawal date, eligible unused tuition will be prorated and refunded.

• Any applicable prorated refund will begin processing after the two-week notice period has ended.

• Tuition is not prorated or refunded for individual absences, vacations, illness, or other missed Wonder Paths days while a student remains enrolled.

Additional enrollment, payment, withdrawal, or program terms included in the current Wonder Paths Parent Handbook or enrollment agreement also apply.

 

Private Parties & The Wonder Bar

Private events require us to reserve your date and may involve purchasing supplies, preparing materials, creating custom elements, and scheduling staff specifically for your event.

• A non-refundable booking deposit is required to reserve your event date and is applied toward your final balance.

• An event date is not considered reserved until the required deposit has been received.

• Final payment is due according to the date provided on your invoice or event agreement.

• Once supplies, customized items, or event-specific materials have been purchased or prepared, those costs are non-refundable.

• Requests to reschedule an event are subject to availability and cannot be guaranteed.

• Reducing the number of participants after the final guest count has been confirmed or supplies have been purchased may not reduce the final balance.

• Event-specific cancellation, rescheduling, travel, guest-count, or payment terms included with your quote, invoice, or agreement also apply.

If The Wonder Club or The Wonder Bar must cancel an event and we are unable to provide an acceptable rescheduled date, payments made for the canceled event will be refunded.

 

Products & Kits

Physical products and kits may be eligible for return when they are unopened, unused, in their original condition, and returned within 3 days of purchase.

Customized, personalized, used, or opened products and kits are non-refundable.

If an item arrives damaged or there is a problem with your order, please contact us so we can help.

 

Digital Products & Online Content

Because digital products are delivered electronically, purchases of printables, downloadable resources, guides, e-books, digital classes, and other online content are non-refundable once downloaded or accessed.

If you experience a technical problem accessing your purchase, please contact us and we will help resolve the issue.

 

EFA & Third-Party Payments

Purchases made using Arkansas EFA/ClassWallet or another third-party payment method may also be subject to that provider’s refund and payment procedures.

When required, an approved refund will be processed through the original payment method or platform rather than issued directly to the family.

 

Questions or Problems?

We want every interaction with The Wonder Club to be a positive one. If there is a problem with your registration, event, or purchase, please reach out as soon as possible.

Email hello@thewonderclubhub.com with your name, order or registration information, and a brief description of the issue, and we’ll be happy to take a look.

Thank you for supporting The Wonder Club and trusting us to create meaningful, creative experiences for your family and community!